General transit time estimates to the continental USA:
Standard carrier (domestic): 3-7 business days.
General transit time estimates to Europe
Standard carrier (domestic): 3-4 business days.
If you wish to issue a return, please email our customer service with your order number as the subject and specify which items you want to return. You can send them an email at firstname.lastname@example.org.
All nutrition products are exempt from being returned and reimbursed.
Be sure to package the products you want to return well. If the items are either broken or damaged a refund will not be issued. You have 14 days after purchase to return the items of your choice. You will have to pay for tracked shipping for the products you want to return.
Once all steps are completed and your product has arrived at our warehouse a 100% refund will be issued. This may take up to 7 days.